Privacy Policy
Last Updated: September, 2025
Welcome to INCREDIBLE LEGENDS HOLIDAYS (“Company,” “we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theilh.com/ and use our travel and tour-related services.
Please read this Privacy Policy carefully. By using our Website and services, you consent to the practices described herein.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, passport details (if required for travel bookings), and payment details.
Non-Personal Information: Browser type, device information, IP address, location data, cookies, and website usage statistics.
Booking Information: Travel preferences, tour selections, accommodation details, and special requests.
2. How We Use Your Information
We may use the collected information to:
Process bookings, reservations, and payments.
Provide customer support and respond to inquiries.
Customize travel packages and services.
Improve website performance, security, and user experience.
Send promotional offers, newsletters, and updates (you may opt-out anytime).
Comply with legal obligations and prevent fraud.
3. Sharing of Information
We respect your privacy and do not sell your personal information. However, we may share your data with:
Service Providers & Partners: Hotels, airlines, transport providers, and local guides to fulfill bookings.
Payment Gateways: To securely process payments.
Legal Authorities: If required by law, regulation, or court order.
4. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to:
Enhance browsing experience.
Analyze website traffic.
Personalize content and offers.
You can manage or disable cookies through your browser settings.
5. Data Protection & Security
We implement industry-standard security measures to protect your data. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access, update, or correct your personal information.
Request deletion of your data.
Opt out of marketing communications.
Restrict or object to data processing.
To exercise your rights, please contact us at marketing@theilh.com.
7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Children’s Privacy
Our services are not directed toward children under 13 (or the age required by local laws). We do not knowingly collect personal data from children.
9. International Users
If you access our services from outside India, please note that your data may be transferred and processed in jurisdictions with different data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our Website with the revised “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
INCREDIBLE LEGENDS HOLIDAYS
Address: 210, Harsha House, Karampura Market, Karam Pura, New Delhi, Delhi, India
Email: marketing@theilh.com
Phone: 0091 – 11 – 45651683
24 Hour Hotline: +91 9354043660
Spanish Hotline: +91 88262 60255
Website: https://theilh.com/
